BM Desk:

Mercantile Bank PLC organized motivational training for the direct sales team (DST) recently. 

The interactive training program was held at the training institute of the bank. Forty six participants attended the training program, reads a press release. 

Mati Ul Hasan, Additional Managing Director & CRO of the bank inaugurated the program.

In his address the AMD advised the participants to fully adhere with the Mercantile Bank products and services and actively focus on cross-selling of the products. He also emphasized strongly on the importance of customer service. 

Dr. Tapash Chandra Paul, CFO of the bank also spoke at the inaugural program. Zakir Hossain, Deputy Managing Director and CBO (acting) conducted an interactive discussion with the participants. 

The training sessions were conducted by Nasim Alam, SVP & Head of Risk Management division and Ashim Kumar Saha, VP & Head (acting) of Retail Banking division of the bank. The inaugural program was moderated by Javed Tariq, Principal of the training institute.