The ‘Go To Person’ trap

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The ‘Go To Person’ trap

Yasir Monon: It starts very quietly. A colleague takes a day off and you just finish their task. A new guy in the office does not understand a software thing so you sit with him and sort it out. Ten minutes before a big meeting the manager realizes a file is missing and naturally it ends up on your desk. You do not think much of it. We all help each other in an office right. That is just how things work. But then the days go by and the requests do not stop.
Suddenly you look around and realize something has changed. Your own work is piling up. You are staying late. On weekends you are secretly checking emails. And somehow without anyone making a formal announcement you have become the office go to person. The one who does everything. The one who is always available. It feels good to be needed at first. But eventually it just feels exhausting.
There is a very thin line between being helpful and being used. When you do a task for someone once it is called cooperation. When you do a part of their job every single week it stops being a favor and becomes your unofficial duty. Think about your last few weeks at work. Look closely at the things you did. Is there any task you picked up temporarily that never went back to the original owner. Are you handling things that clearly fall under someone elses job description. Is your own actual work taking much longer to finish these days because you are always busy with other things. If the answer to these questions is mostly yes then your work boundary has quietly shifted.
We do this to ourselves most of the time. Especially in a new job. When you join a new place you want to show everyone that you are eager and capable. You want the boss to notice you. So when someone brings a file to your desk you never say no. You worry that if you refuse people will think you are not a team player. You worry the boss will write a negative remark about you. So you keep taking things on without even checking if you have the time. Early on you manage it all. You look like a superstar. But that becomes your trap. Because when you constantly say yes to everything your colleagues and your managers start believing you have some kind of magic ability to stretch time. They think your plate is never full. So they keep adding more.
Being good at your job is a funny thing. When you finish things fast and you do not make mistakes people trust you. In a crisis they will naturally come to you. In a way it is a compliment. It means your capability is recognized. But what happens when the reward for good work is just more work. Your responsibilities grow but your salary stays the same. Your job title does not change. You do not get any extra authority or a better cabin. You are just doing the work of three people while sitting in the same chair. After a point doing extra work stops helping your career. You are not moving forward. You are just getting more tired.
Then there is the issue of credit. When you keep doing other peoples work they sometimes forget it was not their job in the first place. You finish a report. Your colleague presents it. The boss praises them. It happens more often than we like to admit. You are left sitting there thinking that you actually did the hard part. But because you never spoke up or set a rule everyone just assumes the work belonged to that person.
The first thing you need to do to fix this is to stop saying yes immediately. When a new task lands on your table just pause. Look at what you already have on your hands. If you have two urgent things to finish and someone gives you a third one do not just accept it with a smile. Instead of a direct no which can be hard for many of us you can go to your manager. Ask them simply which of the three tasks they want you to prioritize. Let the manager realize that you have a limit. You are not avoiding work. You are just making them aware of your actual capacity. This one small habit changes how people view your time.
Another very common problem is training new people. A new colleague asks you for help. You feel nice so you just do the task for them. Next week they have the same problem and again you do it. You have basically become their permanent assistant without anyone assigning you that role. The better way is to teach them once and step back. Show them the process. Tell them where to find the files or which buttons to press. Let them struggle a little bit. If you keep fixing their mistakes they will never learn. And you will keep doing their job forever.
You also need to keep a record of what you do. This sounds boring but it saves you later. Keep a simple note of the extra things you handle. Which projects you helped with. Who you trained. What extra responsibilities you took on. In our daily rush we forget these things. Three months later during a performance review you will not remember all the small extra tasks you did. Your boss will not remember either. If you go to them and just say you work so hard they will not care. But if you put a list in front of them showing exactly what extra work you did it becomes a solid argument for a raise or a promotion.
Sometimes the situation gets so out of hand that you have to have a real conversation with your boss. If your job role has permanently changed and you are doing things completely outside your main duties you need to talk about it. If you are regularly staying at the office after official hours because of these extra tasks it is time to speak up. You do not have to start the meeting with a complaint. Just lay out the facts. Tell them what your original duties are. Tell them what extra things you are doing now. Ask how these extra duties will be reflected in your next evaluation. Ask if this means a change in your job role. Make it a professional discussion about your career growth not a rant about being tired.
We all want to be the reliable person in the office. There is absolutely nothing wrong with helping a colleague who is genuinely stuck. You do not need to become a heartless person who never lifts a finger for anyone else. A good workplace needs people who help each other. But you have to understand the difference between helping someone and taking over their responsibility. You need to see which extra task is actually teaching you something new and pushing your career forward and which one is just pure burden.
Being able to do everything is a skill. But knowing that you do not have to do everything is a bigger skill. Do not let your competence become your punishment. Set your limits gently but firmly. After all you are an employee not a rescue service.

Yasir Monon
Yasir Mononhttp://www.yasirmonon.com
News Editor, Business Mirror

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