The Core Banking System (CBS) upgrade program of Al-Arafah Islami Bank PLC is currently underway with the objective of enhancing technological capabilities, building a modern banking infrastructure, and ensuring safer, faster, and uninterrupted banking services for customers. The CBS upgrade program was officially initiated on 30 January 2026.

In line with the ongoing technology-driven transformation of the banking sector and with the aim of delivering international-standard banking services, the Bank has undertaken this comprehensive CBS upgrade initiative. Through this upgrade, the Bank’s information technology infrastructure will be further strengthened, significantly enhancing its capacity to deliver future-oriented digital banking services.

Upon completion of the technical upgrade activities, limited branch-based banking services, including cash transactions only, will resume from 5 February 2026. Subsequently, from 8 February 2026, Al-Arafah Islami Bank PLC will fully restore all regular banking operations along with online, mobile, and other digital banking services.

With the approval of Bangladesh Bank, Al-Arafah Islami Bank PLC has undertaken this CBS upgrade as a special technological initiative. During the system upgrade process, the highest level of security for customers’ financial information is being ensured, and all activities are being implemented in compliance with internationally recognized cybersecurity and data protection standards.

As a result of the modernization of the Core Banking System, the Bank’s overall operations will become more dynamic, transparent, secure, and customer-friendly. At the same time, the upgrade will contribute to increased transaction speed, improved service quality, enhanced risk management capacity, and a superior digital banking experience for customers.

The Bank authority sincerely apologizes for the temporary inconvenience and seeks the cooperation and support of all valued customers and stakeholders. Al-Arafah Islami Bank PLC remains fully committed to providing more advanced, faster, and safer banking services.