BB Directs banks to ensure smooth Eid transactions

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BB Directs banks to ensure smooth Eid transactions

B Mirror Report: Bangladesh Bank has asked commercial banks to ensure smooth and uninterrupted transactions through Automated Teller Machine (ATM), Point of Sale (POS), QR Code, Internet Banking, Online e-Payment Gateway and Mobile Financial Services (MFS) during the upcoming Eid-ul-Fitr holidays.

The central bank issued a circular today instructing banks to maintain round-the-clock ATM services across the country.

“Banks need to ensure 24-hour ATM service. If any technical problem occurs at ATM booths, it should be resolved immediately and adequate cash supply must be ensured,” the circular said.

The regulator also asked banks to strengthen security measures at ATM booths to ensure safe transactions for customers.

Banks have further been directed to take necessary steps to ensure uninterrupted POS services and raise awareness among merchants and customers to prevent fraud during the holiday period.

All banks and their affiliated companies providing mobile financial services, including bKash, Rocket and Nagad, have been instructed to ensure smooth transactions.

In addition, customers must receive transaction information through SMS alert services for any amount of money transferred.

Meanwhile, the government has approved a seven-day holiday for Eid-ul-Fitr from March 17 to March 23 after declaring March 18 a public holiday in addition to the previously announced Eid vacation.

 

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