B.Mirror Desk: The new office of the Bashundhara Welfare Society has commenced operations with the aim of making service delivery for the residents of the Bashundhara Residential Area easier, faster, and more effective. The office was officially inaugurated on Thursday evening. Officials stated that this new office would make the society’s organizational activities more dynamic and well-organized. It is also expected to facilitate prompt responses to the residents’ various issues, needs, and complaints, while ensuring the provision of essential services.
Speaking at the inauguration ceremony, Sheikh Mujibur Rahman Iqbal, President of the Bashundhara Welfare Society and Member of Parliament, said that the society is undertaking various initiatives to ensure amenities and facilities for the residents of the Bashundhara Residential Area. As part of this effort, an ambulance service has already been launched, allowing residents to avail themselves of the service at a relatively low cost.
He noted that residents often face difficulties in procuring medicines during emergencies. Taking this into account, a system for home delivery of emergency medicines has been introduced; necessary medicines will be delivered promptly upon contact via the emergency number. He added that this service would become operational starting next week.
Captain (Retd.) Sheikh Ehsan Reza, the Society’s Secretary General, stated that the welfare of Bashundhara residents and the improvement of service quality are among the Bashundhara Welfare Society’s primary objectives. The new office will enable the society to conduct its activities more effectively.
He mentioned that the new office would facilitate quick action regarding residents’ complaints and service-related matters. The society will continue working to build a safe, orderly, and welfare-oriented residential environment. He also expressed a firm commitment to moving forward together with everyone based on mutual cooperation.
Sheikh Ehsan Reza informed that, in addition to the ambulance service, a 24-hour emergency medicine delivery service and utility services—including plumbing and electrician support—have been launched for residents. A call center has also been established to ensure easy access to these services. He further stated that there are plans to bring all of the society’s services under a digital platform in the future, enabling residents to access necessary services online from the comfort of their homes. The event was attended by the society’s Executive Vice President Kazi Didar Ahmed, Finance Secretary Imrul Hasan, and other organizational leaders.
The society announced that the new office would serve as a hub to further expand and streamline service delivery for the residents of Bashundhara Residential Area. At the same time, priority will be placed on promptly addressing residents’ complaints, taking necessary actions, and effectively resolving issues.