Sonali Bank PLC organized the first convening meeting with customers and participants on Grievance Redress Management on Monday at the bank’s head office. CEO and Managing Director (Additional Charge) Sanchia Binte Ali inaugurated the meeting as the chief guest.
Deputy General Manager of Vigilance and Complaint Management Division, Md. Khairul Alam, presided over the meeting, while General Manager Ashraful Haider Chowdhury attended as a special guest.
The related officers of the General Manager’s office in Cumilla and Noakhali, as well as all of the principal offices and corporate branches under these GM offices, also took part in the meeting.