A Call Centre is ready to serve expatriate Bangladeshis about Covid-19 suggestions.

“The call centre is ready and will launch its service Sunday for only Saudi Arabia. The service will increase other countries gradually,” Zunaid Ahmed Palak State Minister for ICT Division, Bangladesh told Business Mirror.

As Bangladeshis have been detecting COVID-19 positive across the world they are facing difficulties due to lockdown and other, the service may give them tremendous support, Palak added.

The call centre titled : A pool of doctors across the world are joining the call centre Probash-Bondhu where Bangladeshis will get all health service.

Riyadh embassy Bangladesh has built a pool of doctors in this connection and they will be the first embassy joins the call centre.

Access to Information (a2i) is proving technical support in association with Wage Earners’ Welfare Board (WEWB).

Economic Minister of the Embassy of Bangladesh in Riyadh Dr Mohammad Abul Hasan told in an online interview with Bangladesh Sangbad Sangstha (BSS) .

He said the expatriates will call to a phone number and physicians in the ‘Doctors’ Pool’ will get rings from the patients after screening by Health Information Officers (HIO) set by agent of the call center.

 

WEWB Director Nurun Nahar welcomed the initiative saying that expatriate Bangladeshis are not getting adequate health service from the particular countries.

“It will definitely bring a huge opportunity for our countrymen living across the country who have been deprived of health service. The citizen will get all particulars from www.corona.gov.bd,” Nurun Nahar added.

Chief Strategist of the e-Governance (Team Leader-Digital Service Accelerator) of a2i Forhad Zahid Shaikh said the service will begin in Saudi Arabia at first, then it will be extended to other countries.

He said the interested expatriate Bangladeshis can receive the service by dialing the existing number of the call center.

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